Pioneering Online Entertainment with Integrity, Innovation & Player Trust
Welcome to GoldenEmpire2.co.uk, the official home of the exhilarating slot game, Golden Empire 2. We are GoldenEmpire2 Gaming Ltd., a licensed and regulated online gaming provider based in Great Britain. Our mission is to deliver exceptional online slot experiences built on a foundation of fairness, transparency, and unwavering player protection. Through our commitment to cutting-edge technology and responsible gaming practices, we strive to earn the trust of both our cherished players and our valued casino operating partners.
At GoldenEmpire2 Gaming Ltd., we believe that online gaming should be an immersive, secure, and rewarding experience. We meticulously select and offer games that stand out for their innovative gameplay, stunning visuals, and robust mechanics. Our flagship title, Golden Empire 2, developed by our trusted partners, TaDa Gaming, perfectly embodies this philosophy.
Golden Empire 2 is more than just a slot game; it's an adventure into an ancient Mayan/Aztec world, designed to captivate and reward. It showcases our dedication to bringing players cutting-edge features:
By offering games like Golden Empire 2, we demonstrate our technical excellence and innovative approach to delivering high-quality, engaging, and responsible online slot entertainment.
GoldenEmpire2 Gaming Ltd. is fully committed to operating with the highest levels of integrity and transparency. We comply with all relevant European and British regulatory standards, ensuring a secure and trustworthy environment for all our users and partners.
Our experienced leadership and dedicated compliance professionals are at the forefront of ensuring adherence to all legal, ethical, and operational standards, including the 4th and 5th AML Directives.
GoldenEmpire2 Gaming Ltd. holds the following licenses, affirming our commitment to regulated and responsible operations:
For direct contact with our supervisory bodies:
GoldenEmpire2 Gaming Ltd. acts as the Data Controller for personal data processed on this site, fully adhering to the General Data Protection Regulation (GDPR). We are committed to protecting your privacy and ensuring your data rights are upheld. For detailed information on lawful grounds for processing, data retention periods (minimum 5 years as per AML requirements), international data transfers, and how to exercise your data subject rights, please refer to our comprehensive Privacy Policy.
In compliance with UKGC regulations, player funds are held in a segregated client bank account, entirely separate from the company's operational funds. This ensures that your balances are protected in the unlikely event of insolvency.
Level of Protection: Medium Protection (as per UKGC requirements).
Responsible gambling is a cornerstone of our operations at GoldenEmpire2. We are deeply committed to promoting safe play and providing comprehensive support to those who may need it. We offer a suite of game control tools including deposit limits, spending limits, loss limits (daily, weekly, monthly), session time limits, and reality checks (reminders at least every 15 minutes) to help you manage your play. We also integrate with national self-exclusion systems where applicable, such as GamStop in the UK.
Should you require further assistance or advice, please contact our dedicated Responsible Gaming team or the following independent organisations:
Our commitment to player safety, data security, and game fairness is backed by rigorous independent audits and certifications from leading industry bodies. These assurances demonstrate our dedication to maintaining the highest operational standards.
An internationally approved testing agency and player protection and standards organisation, ensuring fair and responsible gaming practices.
Visit eCOGRA.orgA global leader in independent testing, certification, and professional services for the gaming industry, verifying the fairness of our Random Number Generators (RNG) and game integrity.
Visit GamingLabs.comDemonstrates our adherence to the international standard for information security management systems, ensuring the confidentiality, integrity, and availability of your data.
We adhere to the Payment Card Industry Data Security Standard, guaranteeing secure processing of all payment card transactions.
Recognised for our robust responsible gambling policies and practices.
GoldenEmpire2 Gaming Ltd. is a proud member of leading industry bodies, actively contributing to best practices and high standards across the online gaming sector:
Committed to high standards of consumer protection and responsible gambling within the European Union.
Promoting best practice and high standards in remote gambling operations globally.
Your trust and satisfaction are paramount. Our dedicated customer support team is available 24/7 to assist you with any questions or issues. We offer multiple channels for your convenience, ensuring you receive timely and effective assistance.
For immediate assistance, please use our Live Chat service. Our agents are available around the clock to help you instantly.
Response Time: Typically within 30 seconds.
You can reach our support team via email for detailed queries. Please use the most appropriate email address below to ensure your message reaches the correct department efficiently.
Response Time: Urgent queries within 1-2 hours; general queries within 24 hours.
Speak directly with a member of our support team. Please have your account details ready for faster service.
UK National Helpline: +44 (0)20 7946 0888
International: +44 (0)20 7946 0889
Operating Hours: 24 hours a day, 7 days a week.
Response Time: 80% of calls answered within 20 seconds.
Alternatively, you can fill out our secure online contact form, and we will get back to you as soon as possible. Please provide as much detail as possible regarding your enquiry.
We strive to resolve any complaints quickly and fairly. If you have a complaint, please follow our internal complaints procedure first:
If you remain dissatisfied after exhausting our internal complaints procedure, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) provider. GoldenEmpire2 uses:
For all media-related enquiries, partnership opportunities, or press releases, please contact our public relations team. We welcome collaboration with industry partners and media outlets.
Email: [email protected]
Responsible Gaming Notice: Gambling can be addictive. Please play responsibly and within your means. If you feel you may have a gambling problem, seek help immediately from the resources listed above. This site is operated by GoldenEmpire2 Gaming Ltd., licensed and regulated by the UK Gambling Commission. All information provided is accurate as of the date of publication and subject to regulatory requirements.